Owen Winkler's blog

Three Components of a Successful Bug Report

It's inevitable that some things don't work quite right while your site is being developed. That's all part of the process - working out the kinks and making the site ready for visitors.

Beyond the Design

Determined to have a better web site than all of your competitors, you hire a designer with an impressive graphic design portfolio to produce a beautiful site layout unlike anything that your industry has seen. Unfortunately, by skipping a few crucial steps, you've blundered into a costly web site that none of your customers use. How did this happen?